Go Green with Document Management

Make Room for Robots and AI in Your Office

Posted by Mike Paperalt on Oct 3, 2019 11:00:00 AM

Meet the ‘bots

If you’re not already sharing work with bots and artificial intelligence, you soon will be, according to a recent article in Forbes:

“Robotic Process Automation (RPA) is today one of the fastest growing sectors of business technology, yet one which is often misunderstood…RPA is indeed something entirely new, and as part of a broader strategy for workflow technology, can enable levels of efficiency and digitalization previously out of reach.  RPA is one of the four essential pillars of Intelligent Automation.”

We define those four essential pillars as Strategy, Technology & Data, People & Processes, and Governance.

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Topics: Back Office, Artificial Intellingence, workflow automation, Robotic Process Automation, RPA

Will AI and RPA Take Over Your White-Collar Job?

Posted by Mike Paperalt on Oct 1, 2019 11:00:00 AM


We all know that in the last century automation led to significant shifts in agriculture and manufacturing employment, causing significant disruption and joblessness in these blue-collar sectors.  Now that rapid advances in artificial intelligence and robotics have expanded automation to routine office tasks, some experts offer attention-grabbing headlines that tell us the same will happen to white collar jobs

There is no doubt that automation will potentially transform future white-collar jobs and the structure of the labor force.  But will it be an all-encompassing “blood-bath” of lost white-collar opportunities?  The answer is yes and no.

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Topics: Artificial Intellingence, Robotic Process Automation, RPA

Why Your Business Should Adopt Customer-Centricity

Posted by Mike Paperalt on Jun 10, 2019 11:00:00 AM

Why Your Business Should Adopt Customer-Centricity

Customers’ power in the marketplace drives more business successes and failures than nearly any other factor. Are you giving your customers what they expect?  What they demand? 

In a nutshell, are you making the best use of technology to drive a customer-centric business? 

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Topics: Business Process Automation, Robotic Process Automation, BPA, RPA

Labor Automation 2.0 - Robotic Process Automation (RPA)

Posted by Mike Paperalt on Sep 6, 2018 11:00:00 AM

Labor Automation 2.0 – Robotic Process Automation (RPA)

It used to be that when we talked about labor automation, it meant automation of traditional “blue collar” jobs in manufacturing facilities and factories.  Today’s labor automation is a whole new breed – what we call Labor Automation 2.0 – and it’s taking place in “white collar” offices, businesses and organizations around the world. 

Labor Automation 2.0 means that any work process that is definable, repeatable, and rules-based can be mapped out and assigned a software robot or “Bot” to manage the manage the execution of that process, just as a human would. It is also called Robotic Process Automation (RPA).  

RPA is separate and distinct form an organization’s IT structure.  It is not another business application.  Rather it is a substitute for a human worker to operate business applications.

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Topics: Business Process Automation, Robotic Process Automation, BPA, RPA

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