Introduction
How much content does your organization manage daily? We’re talking about emails, invoices, reports, spreadsheets, documents, videos, slide decks, and all the other content forms that hold your organizational data and information. Regardless of what your business does, content and data drive it! Organizations thrive or fail based on their ability to effectively manage their content and make smart decisions based on the data within the content, while efficient processes enable management and staff to carry out the decisions.
Electronic Content Management (ECM) offers a systematic approach to capture, manage, store, preserve and deliver information related to business processes. Automation tools within many modern ECM platforms allow processes to be automated, speeding results while reducing errors and costs. When it comes to business processes, especially core business processes, accurate information and efficiency are key to organizational success.