When it comes to predicting the ROI from investing in Electronic Content Management (ECM), we can tell you one thing for certain: doing nothing will cost you more in the long run than a strategic investment in ECM will cost. In business, it just doesn’t pay to stick with “technology status quo” when everyone around you is embracing new ways of doing business. To begin realizing the potential ROI of ECM for your business, first evaluate what it currently costs you to do business today. The hard costs of doing business include: employee time, cost of processes and cash flow. If your employees still rely on paper and paper-based processes, you’re paying more than your automated competition just to get the work done, plus you’re paying the costs of paper and storage.
An ECM solution removes paper from your business and adds technology. Digital documents, along with workflow automation, artificial intelligence and software ‘bots supercharge your processes and enable your employees to be more productive.