Document Management is the #1 Required Workplace Technology | 5 minute read
According to a recent report by CMS Wire, 73% of office workers surveyed considered Document Management to be a very important workplace technology. Next in line was Collaboration Tools, followed by Communications and Knowledge management. Interestingly, when asked about the current effectiveness of these same workplace tools within their organization, those surveyed rated Document Management well down the scale at #8, with only about 17% of employees saying that their Document Management was working well.
In this same survey, Artificial Intelligence, Machine Learning and Automation were cited as “very” or “somewhat” important by 83.3% of the respondents. Unfortunately, data show that businesses who don’t have their foundation tools (like a robust Document Management system) in place before moving on to these more advanced initiatives are not as successful with the initiative and their employees are not as satisfied.