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Is Your Business Ready for Digital Transformation?

Posted by Mike Paperalt on Jan 15, 2020 11:00:00 AM

Is Your Business Ready for Digital Transformation?

It seems that everywhere I turn, I hear the phrase “digital transformation.”  This seems to be the latest catch-phrase in strategic trends for business, having supplanted "paperless office" in popularity.   It’s important to note that digital transformation is not one technology, nor is it a one-time update or tweak to your current systems and processes.  Digital transformation is a sweeping customer-centric trend that promises to transform the way businesses do business.

Why Businesses Must Transform or Perish

Forrester summed it up this way in a recent report:  “Customers’ power in the marketplace continues to ramp up, so…business leaders need to transform digital customer experiences…The ability to align products, operations, and business models to what we call a “customer-obsessed operating model” will determine firms’ ultimate success. To digitally transform both experiences and operations… professionals (need to) apply technology to these facets of the business, ensuring that they are customer-led and insights driven.”

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Topics: Paperless Office, Digital Transformation

What Does the Future of FinTech Look Like?

Posted by Mike Paperalt on Nov 14, 2019 11:00:00 AM


Financial Services is a data-driven industry and change is here. As financial organizations struggle to stay ahead of technology challenges, they must update technology, comply with federal regulations, and keep up with ever-changing consumer demands. Digital transformation is necessary in order to stay competitive.

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Topics: ECM, Artificial Intellingence, Digital Transformation, Robotic Process Automation

Office Automation - Efficient Technology or Job Loss Nightmare?

Posted by Mike Paperalt on Sep 6, 2019 12:00:00 PM

Office Automation – Efficient Technology or Job Loss Nightmare?

Artificial Intelligence (AI) and automation promise more efficient, less costly ways of performing traditional business tasks.  Is this a new era of  effortless processes and freedom from tedium or is it the prelude to job loss?  How do business bring about exponential technological changes without  disrupting the workforce and breaking their workers economic autonomy?  Interestingly, the technology that causes job loss in one sector can be the same technology that creates jobs in another sector.

Take office jobs – your typical “white collar” job -- or in a less-flattering depiction -- the typical “paper-pusher.”  Let’s face it, there are a lot of us out there.  We work in small mom and pop companies and in large corporate enterprises.  We pay invoices, analyze data, generate contracts, and so much more.  From banks and doctor’s offices to government agencies and schools, there’s an entire, and mostly invisible, “back-office” that manages the paperwork that keeps every organization going.

Does office automation eliminate these jobs?  Or does it create opportunities?  It all depends upon how you look at it...

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Topics: Office Automation, Back Office, Artificial Intellingence, Digital Transformation

Adopt Digital Technology to Transform Your Organization

Posted by Mike Paperalt on Feb 27, 2019 4:41:03 PM

Adopt Digital Technology to Transform Your Organization

A recent Forrester survey shows technology is considered the key source of finding new value streams.  But, there’s more to tech-driven business innovation than acquiring new digital technology.

Digital transformation within any organization requires a clear strategy that promotes the use of technology to deliver business value. 

Developing such a strategy requires leaders with vision, knowledge and the ability to foster cultural change within an organization. 


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Topics: Digital Transformation

Is Your Business Future-Proof?

Posted by Mike Paperalt on Feb 21, 2019 9:11:00 AM

Is Your Business Future-Proof?

In general, the term "future-proof" refers to the ability of something to continue to be of value into the future.  Future-proofing may sound like it requires a crystal ball to see into the future, but, I assure you there’s no fortune-telling required.  If you stay ahead of the technology curve and workforce changes that are happening now, your business will be better able to minimize shocks and stresses as they develop in the future.

What this means is that you should maintain and upgrade your business infrastructures on a regular basis.  While you don’t necessarily need to be the earliest adopter of new technology, it’s advisable to be in the first wave.  By future-proofing legacy systems along with talent, companies can realize lasting success with today’s new wave of solutions, services, business models, markets and value propositions.

Unfortunately, too many companies take a “wait and see” attitude.  By holding back on acquiring new technologies and talent, while focusing only on close-at-hand projects, these companies get only incremental gains. They stop short of getting full benefit, even when they improve processes, automate tasks and connect operations. This stop-gap approach won’t future-proof their businesses for the ever-expanding digital future.

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Topics: Cloud Document Managment, Digital Transformation

Business Challenge:  Improving Productivity in an Digital World

Posted by Mike Paperalt on Aug 2, 2017 7:00:00 AM

Business Challenge:  Improving Productivity in a Digital World

Digital transformation...information overload...the chaos of data. Businesses today spend more time than ever shifting information from one place to the other. Yet, despite the increase in data and data mobility, employee productivity is falling, according to a recent report from the U.S. Bureau of Labor Statistics. The question is: What can be done to improve employee productivity?

Organizations of all sizes and types are faced with a near-constant influx of paper and digital documents. Some predictions indicate that digital data will exceed 44 trillion gigabytes by 2020, with 90 percent of that growth in the form of unstructured data.

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Topics: Business Process Improvement, Office Automation, Digital Transformation

Drive New Value with Digital Transformation

Posted by Mike Paperalt on Jul 5, 2017 3:42:47 PM

Drive New Value with Digital Transformation

Digital transformation is the change associated with the application of digital technology.   Moving from “business as usual” to a “digitally transformed” business supports innovation and creativity.  This realignment of technology, business models and processes drives new value for customers and employees.  Digitally transformed businesses compete more effectively in a constantly changing economy.

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Topics: Digital Transformation

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