Go Green with Document Management

Still Confused about Business Process Automation?

Posted by Mike Paperalt on Oct 9, 2019 11:00:00 AM

 

If you're not sure about Business Process Automation (BPA) and the terms and technology that makes BPA possible, then take a quick look at our handy, dandy pictorial guide.

It explains the use of technology --  RPA and AI -- to automate business processes and workflow.  This includes the routing of information step-by-step and the automatic processing of tasks.  RPA and IA are types of Business Process Automation, though they perform separate functions on their own.

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Topics: Artificial Intellingence, workflow automation, Business Process Automation, Robotic Process Automation, BPA

Is Your Organization Keeping Up with Technology?

Posted by Mike Paperalt on Oct 2, 2019 11:00:00 AM

Time for a Technology Audit

When did you last perform a technology audit of all areas of your business and business processes?  This is a simple check to monitor how you’re keeping up to date with technology.  It assesses the opportunities digital transformation has brought and can bring to your organization.  If you’re not keeping up with ever-changing technology, then your company is at risk of falling behind, if it hasn’t already.

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Topics: Paperless Office, ECM, Artificial Intellingence, Paperless Solutions, Business Process Automation, Technology

Why Your Business Should Adopt Customer-Centricity

Posted by Mike Paperalt on Jun 10, 2019 11:00:00 AM

Why Your Business Should Adopt Customer-Centricity

Customers’ power in the marketplace drives more business successes and failures than nearly any other factor. Are you giving your customers what they expect?  What they demand? 

In a nutshell, are you making the best use of technology to drive a customer-centric business? 

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Topics: Business Process Automation, Robotic Process Automation, BPA, RPA

How to Manage Paper & People in the Digital Workplace

Posted by Mike Paperalt on May 28, 2019 11:03:00 AM

How to Manage Paper & People in the Digital Workplace

Introduction

Despite digital technologies that have transformed -- and that continue to transform – the workplace, “traditional” technologies and problems still exist.  Paper and people are still very much a part of the business landscape.  Paper just won’t go away – it’s used to print digital documents; it arrives daily from the postal service; and it lives forever in old files. 

In fact, the merging new digital technologies with traditional ways of doing business exacerbates old problems and creates new ones as enterprises struggle with the best ways to manage both digital documents and paper documents, while staying on top of the processes that people need to carry out.

While some type of document management system is likely to help with the organization and storage of documents, unfortunately, most DMS stop there. What really needs to be accomplished is to manage the intersection of paper and digital with people and processes.  This is accomplished with through Business Process Management (BPM) based in the framework of a robust Electronic Content Management (ECM) System.

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Topics: ECM, BPO, Business Process Improvement, Cloud BPM, Business Process Services, Business Process Automation, Technology

Streamline Back-Office Transactions and Save $

Posted by Mike Paperalt on May 7, 2019 11:00:00 AM

Introduction

All businesses must run efficiently while maintaining excellent customer service.  Timeliness is also essential -- many business processes have to be completed within a specific time frame to meet requirements or expectations. If the business falls short, customers may be lost, legal problems may ensue, and a host of other problems may arise.  Small to mid-sized companies often face efficiency and service challenges due to limited manpower and ineffective back office solutions. This article  offers suggestions that help businesses rise to the challenge.

 

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Topics: Business Process Outsource (BPO), Back Office, Business Process Automation

Extend the Power of EDM with BPA

Posted by Mike Paperalt on Mar 13, 2019 7:35:00 AM

Extend the Power of EDM with BPA | 3 minute read

Introduction

While the core capabilities of Electronic Document Management (EDM) – document versioning, check-in and checkout, search, and workflow – have remained largely the same over the past 15 years, advances in usability, scalability, application delivery and “smart” technologies that improve process automation have dramatically changed its value proposition.  Today’s EDM systems draw on new technologies such as Artificial Intelligence (AI), Machine Learning and Robotic Process Automation (RPA) to ramp up the ROI on organizations’ EDM investment.  This is particularly important for small to mid-sized businesses that may have been less willing previously to invest than larger enterprises. 

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Topics: EDM, Artificial Intellingence, Business Process Automation, Robotic Process Automation

Get Started on these Business Practices & Technology for 2019

Posted by Mike Paperalt on Jan 2, 2019 5:02:26 PM

Get Started on these Business Practices & Technology for 2019

It’s that time of the year again, when we take stock of what’s going on in office technology and business process improvement.  Here’s what our customers are telling us they’re looking at for the coming year:

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Topics: Artificial Intellingence, Paperless Solutions, Information Management Services, Business Process Automation

How to Maximize Your Business Efficiency (and Improve Your Profits)

Posted by Diane Mitol on Dec 27, 2018 3:30:00 PM

How to Maximize Your Business Efficiency (and Improve Your Profits)

If you’re like most business owners, your focus is probably on bringing in revenue.  After all, revenue is the life-blood of your company.  The more revenue coming in – the more profits your company will show, and that’s a good thing.  

But it takes more than an eye to revenue to succeed.  Even if you bring in very high revenues, if the revenues come with high expenditures attached, you’ll find that your business is not sustainable over the long haul.  Remember that PROFIT = REVENUE – EXPENSES.  This means that there are two ways to enhance profits:  (1) increase revenue in cost effective ways; and, (2) decrease expenses.

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Topics: ECM, Business Process Improvement, Paperless Solutions, Business Process Automation

Go Beyond Document Management to Business Process Management

Posted by Diane Mitol on Nov 6, 2018 11:05:00 AM

Go Beyond Document Management to Business Processes Management

Many paper-based processes, while at their core essential to a business’s operation, can be improved when transformed into digital processes.  That’s why it’s important to go beyond your old document management system (or outdated paper system), and look at your business processes to see how they can be better managed using today's AI and automation technologies.  The benefits are amazing!

Document management, whether digital or paper-based, refers to the organization and storage of documents,  in a predetermined system that enables users to find, share and edit documents. Electronic document management systems commonly provide storage, versioning, metadata, security, indexing and retrieval capabilities.  Paper document management systems commonly provide...file cabinets.  

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Topics: Document Management, Business Process Management, Business Process Improvement, Business Process Automation

How to Improve Business Processes

Posted by Michael Coppola on Oct 11, 2018 4:11:00 PM

How to Improve Business Processes

If you're a business owner who has decided that it's time for your business to "become more productive," then we have news for you.  It's going to take a lot more than wishful thinking to turn your business into a productivity machine.  

Let's look at what increase productivity really means.  Increased productivity is a broad term meaning that your employees and your departments are putting out more "products" more quickly (and hopefully at lower costs, so the bottom line improves). It doesn't matter whether the "products" are widgets produced on a manufacturing line or financial reports from your accounting department.  Every employee, every department has a mandate to produce.

A desire to increase productivity and reduce costs is a great place to start, but without an end goal and a concrete plan, that's all it is -- just a desire.  It's rather like saying "I'm going to lose weight -- or exercise more.  Without a specific goal and a workable plan to get there it's not going to happen. 

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Topics: Business Processes, Business Process Improvement, Business Process Services, Business Process Automation

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While we've retained our original blog name about green document management (think paperless!), Paper Alternative Solutions has expanded to do so much more.  From people to processes, and beyond... we help business move ahead and save money.  

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