Go Green with Document Management

How to Manage Paper & People in the Digital Workplace

Posted by Mike Paperalt on May 28, 2019 11:03:00 AM

How to Manage Paper & People in the Digital Workplace

Introduction

Despite digital technologies that have transformed -- and that continue to transform – the workplace, “traditional” technologies and problems still exist.  Paper and people are still very much a part of the business landscape.  Paper just won’t go away – it’s used to print digital documents; it arrives daily from the postal service; and it lives forever in old files. 

In fact, the merging new digital technologies with traditional ways of doing business exacerbates old problems and creates new ones as enterprises struggle with the best ways to manage both digital documents and paper documents, while staying on top of the processes that people need to carry out.

While some type of document management system is likely to help with the organization and storage of documents, unfortunately, most DMS stop there. What really needs to be accomplished is to manage the intersection of paper and digital with people and processes.  This is accomplished with through Business Process Management (BPM) based in the framework of a robust Electronic Content Management (ECM) System.

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Topics: ECM, BPO, Business Process Improvement, Cloud BPM, Business Process Services, Business Process Automation, Technology

Workforce Solutions and BPO

Posted by Mike Paperalt on Sep 24, 2018 3:29:00 PM

Workforce Solutions and BPO

Traditionally, solving workforce shortages has meant one of two things:  (1) hiring temporary help; or, (2) hiring new employees.  Today, the term “workforce solutions” has evolved to include a new alternative, specifically:  Business Process Outsourcing (BPO).   BPO is the contracting of a specific business task, such as payroll, customer service or mailroom processing to a third-party service provider.

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Topics: BPO, Staffing and Employment

The Scanning Service vs BPO Quandary

Posted by Mike Paperalt on Aug 21, 2017 2:31:22 PM

The Scanning Service vs BPO Quandary

This is a tale of two businesses that both have mounds of paper files. They're thinking about converting them to digital files.  The mystery is:  Do they need a Scanning Service Bureau or a Business Process Outsourcer who does document scanning?  What's the difference between the two?  How do they decide which is best suited for the job they need done?

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Topics: Document Scanning, BPO

What BPO Companies Can Do for Your Business

Posted by Diane Mitol on Sep 16, 2015 5:24:22 PM

What BPO Companies Can Do for Your Business

Often organizations think of BPO (Business Process Outsourcing) synonymously with offshore outsourcing.  However, there are distinct differences.  Certainly, as their names imply, both are a form of outsourcing.  To further complicate matters there are Third-Party Service Providers, who may, or may not be offshore and who may or may not be considered as BPO.  Let’s get our definitions straight:

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Topics: BPO

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While we've retained our original blog name about green document management (think paperless!), Paper Alternative Solutions has expanded to do so much more.  From people to processes, and beyond... we help business move ahead and save money.  

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