Go Green with Document Management

If you're not sure about Business Process Automation (BPA) and the terms and technology that makes BPA possible, then take a quick look at our handy, dandy pictorial guide.

It explains the use of technology --  RPA and AI -- to automate business processes and workflow.  This includes the routing of information step-by-step and the automatic processing of tasks.  RPA and IA are types of Business Process Automation, though they perform separate functions on their own.

How Schools & Colleges Improve Education with ECM

There are 140,000 educational institutions in theUnited States.  Many, if not most of them need creative ways to do more with less budget.  They need solutions that are easy-to-use and that help them automate their manual processes. That’s why schools, universities and other higher education institutions are one of the largest consumers of Enterprise Content Management (ECM).  The right ECM can help educational institutions comply with federal regulations, growing student numbers, and shrinking budgets.  For one such example, see our case study: College Improves Enrollment With ImageSilo ^®

Why Your Business Should Adopt Customer-Centricity

Customers’ power in the marketplace drives more business successes and failures than nearly any other factor. Are you giving your customers what they expect?  What they demand? 

In a nutshell, are you making the best use of technology to drive a customer-centric business? 

Labor Automation 2.0 – Robotic Process Automation (RPA)

It used to be that when we talked about labor automation, it meant automation of traditional “blue collar” jobs in manufacturing facilities and factories.  Today’s labor automation is a whole new breed – what we call Labor Automation 2.0 – and it’s taking place in “white collar” offices, businesses and organizations around the world. 

Labor Automation 2.0 means that any work process that is definable, repeatable, and rules-based can be mapped out and assigned a software robot or “Bot” to manage the manage the execution of that process, just as a human would. It is also called Robotic Process Automation (RPA).  

RPA is separate and distinct form an organization’s IT structure.  It is not another business application.  Rather it is a substitute for a human worker to operate business applications.