Go Green with Document Management

Make Room for Robots and AI in Your Office

Posted by Mike Paperalt on Oct 3, 2019 11:00:00 AM

Meet the ‘bots

If you’re not already sharing work with bots and artificial intelligence, you soon will be, according to a recent article in Forbes:

“Robotic Process Automation (RPA) is today one of the fastest growing sectors of business technology, yet one which is often misunderstood…RPA is indeed something entirely new, and as part of a broader strategy for workflow technology, can enable levels of efficiency and digitalization previously out of reach.  RPA is one of the four essential pillars of Intelligent Automation.”

We define those four essential pillars as Strategy, Technology & Data, People & Processes, and Governance.

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Topics: Back Office, Artificial Intellingence, workflow automation, Robotic Process Automation, RPA

Office Automation - Efficient Technology or Job Loss Nightmare?

Posted by Mike Paperalt on Sep 6, 2019 12:00:00 PM

Office Automation – Efficient Technology or Job Loss Nightmare?

Artificial Intelligence (AI) and automation promise more efficient, less costly ways of performing traditional business tasks.  Is this a new era of  effortless processes and freedom from tedium or is it the prelude to job loss?  How do business bring about exponential technological changes without  disrupting the workforce and breaking their workers economic autonomy?  Interestingly, the technology that causes job loss in one sector can be the same technology that creates jobs in another sector.

Take office jobs – your typical “white collar” job -- or in a less-flattering depiction -- the typical “paper-pusher.”  Let’s face it, there are a lot of us out there.  We work in small mom and pop companies and in large corporate enterprises.  We pay invoices, analyze data, generate contracts, and so much more.  From banks and doctor’s offices to government agencies and schools, there’s an entire, and mostly invisible, “back-office” that manages the paperwork that keeps every organization going.

Does office automation eliminate these jobs?  Or does it create opportunities?  It all depends upon how you look at it...

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Topics: Office Automation, Back Office, Artificial Intellingence, Digital Transformation

Streamline Back-Office Transactions and Save $

Posted by Mike Paperalt on May 7, 2019 11:00:00 AM


All businesses must run efficiently while maintaining excellent customer service.  Timeliness is also essential -- many business processes have to be completed within a specific time frame to meet requirements or expectations. If the business falls short, customers may be lost, legal problems may ensue, and a host of other problems may arise.  Small to mid-sized companies often face efficiency and service challenges due to limited manpower and ineffective back office solutions. This article  offers suggestions that help businesses rise to the challenge.


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Topics: Business Process Outsource (BPO), Back Office, Business Process Automation

How CEOs Improve Core Business through Technology and Innovation

Posted by Michael Coppola on Nov 16, 2016 5:26:02 PM

How CEOs  Improve Core Business through Technology and Innovation

Running a business is more complex today than it’s ever been.  Issues like regulation, the rapid development of technology, market disruptions, and finding the right talent at the right time have been concerns for some time. 

Add to that economic concerns, regional and national differences, and the changes that the Internet continues to bring to the way business is conducted, and CEOs have their hands full.  If businesses are to succeed, CEOs need to make use of the enormous amounts of data that are available, while at the same time securing their business data and other assets.   

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Topics: Paperless Cloud, Office Automation, information strategy, Back Office

10 Minutes to Better Back Office Management

Posted by Mike Paperalt on Nov 3, 2016 4:28:06 PM

10 Minutes to Better Back Office Management

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Topics: Back Office

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