If you're not sure about Business Process Automation (BPA) and the terms and technology that makes BPA possible, then take a quick look at our handy, dandy pictorial guide.
It explains the use of technology -- RPA and AI -- to automate business processes and workflow. This includes the routing of information step-by-step and the automatic processing of tasks. RPA and IA are types of Business Process Automation, though they perform separate functions on their own.
RPA, also called simple automation, is the automation of rules-based processes with structured data to facilitate sharing of information between applications. The systems are accessed by a user account controlled by a “bot.”
IA, on the other hand, is an emerging technology that incorporates workflow, machine learning, and artificial intelligence to automate complex processes that require consideration and decision making.
Check out this helpful pictorial guide: