Go Green with Document Management

Mike Paperalt

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What’s Your Organization’s Technology Score?

Posted by Mike Paperalt on Oct 10, 2019 11:00:00 AM


Workplaces, management styles and the very definition of “work” have changed as technology has evolved.  Has your organization kept up with the times? 

Most businesses have gone digital and most have some form of document management system to handle the thousands and thousands of “born digital” documents.  Many have digitized older paper records for security and ease of access.  Some have begun to take advantage of newer technologies that automate business processes. Where is your organization on the continuum? Take our quick technology test:

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Still Confused about Business Process Automation?

Posted by Mike Paperalt on Oct 9, 2019 11:00:00 AM


If you're not sure about Business Process Automation (BPA) and the terms and technology that makes BPA possible, then take a quick look at our handy, dandy pictorial guide.

It explains the use of technology --  RPA and AI -- to automate business processes and workflow.  This includes the routing of information step-by-step and the automatic processing of tasks.  RPA and IA are types of Business Process Automation, though they perform separate functions on their own.

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Topics: Artificial Intellingence, workflow automation, Business Process Automation, Robotic Process Automation, BPA

How ECM & Content Services Drive Business Value

Posted by Mike Paperalt on Oct 8, 2019 11:00:00 AM



How much content does your organization manage daily?  We’re talking about emails, invoices, reports, spreadsheets, documents, videos, slide decks, and all the other content forms that hold your organizational data and information.  Regardless of what your business does, content and data drive it!  Organizations thrive or fail based on their ability to effectively manage their content and make smart decisions based on the data within the content, while efficient processes enable management and staff to carry out the decisions.   

Electronic Content Management (ECM) offers a systematic approach to capture, manage, store, preserve and deliver information related to business processes. Automation tools within many modern ECM platforms allow processes to be automated, speeding results while reducing errors and costs.  When it comes to business processes, especially core business processes, accurate information and efficiency are key to organizational success.

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Topics: Document Management, ECM, ImageSilo, Office Automation, Information Management

Make Room for Robots and AI in Your Office

Posted by Mike Paperalt on Oct 3, 2019 11:00:00 AM

Meet the ‘bots

If you’re not already sharing work with bots and artificial intelligence, you soon will be, according to a recent article in Forbes:

“Robotic Process Automation (RPA) is today one of the fastest growing sectors of business technology, yet one which is often misunderstood…RPA is indeed something entirely new, and as part of a broader strategy for workflow technology, can enable levels of efficiency and digitalization previously out of reach.  RPA is one of the four essential pillars of Intelligent Automation.”

We define those four essential pillars as Strategy, Technology & Data, People & Processes, and Governance.

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Topics: Back Office, Artificial Intellingence, workflow automation, Robotic Process Automation, RPA

Is Your Organization Keeping Up with Technology?

Posted by Mike Paperalt on Oct 2, 2019 11:00:00 AM

Time for a Technology Audit

When did you last perform a technology audit of all areas of your business and business processes?  This is a simple check to monitor how you’re keeping up to date with technology.  It assesses the opportunities digital transformation has brought and can bring to your organization.  If you’re not keeping up with ever-changing technology, then your company is at risk of falling behind, if it hasn’t already.

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Topics: Paperless Office, ECM, Artificial Intellingence, Paperless Solutions, Business Process Automation, Technology

Will AI and RPA Take Over Your White-Collar Job?

Posted by Mike Paperalt on Oct 1, 2019 11:00:00 AM


We all know that in the last century automation led to significant shifts in agriculture and manufacturing employment, causing significant disruption and joblessness in these blue-collar sectors.  Now that rapid advances in artificial intelligence and robotics have expanded automation to routine office tasks, some experts offer attention-grabbing headlines that tell us the same will happen to white collar jobs

There is no doubt that automation will potentially transform future white-collar jobs and the structure of the labor force.  But will it be an all-encompassing “blood-bath” of lost white-collar opportunities?  The answer is yes and no.

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Topics: Artificial Intellingence, Robotic Process Automation, RPA

Use eForms to Improve Service & Data Accuracy

Posted by Mike Paperalt on Sep 24, 2019 11:00:00 AM


Customer expectations and behavior are changing. Businesses and organizations must meet customer expectations if they are to succeed. Customers want an answer to their question, a response to their request, a solution to their problem. Ease of doing business is what the customer needs.

Businesses run on data.  But, in order to make use of the data, it must be accurate.  Businesses want data.  Accuracy is what they need

The intersection of improved customer service and accurate business data occurs in eForms.

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Topics: Forms Processing, Data Capture, workflow automation

3 Reasons Why Every Business Needs BPM

Posted by Mike Paperalt on Sep 12, 2019 12:00:00 PM

3 Reasons Why Every Business Needs BPM


Business Process Management enables organizations to identify and improve the coordination of processes. When outdated and inefficient manual processes are replaced with automated processes, staff productivity increases, and, as a staff is freed from routinized daily tasks, they have more time to innovate. This is important because innovation in products and services is central to business success. 

Organizations that implement process management and improvement are better positioned to make quick responses to challenges and opportunities, and their business leaders are more likely to make the right decisions for overall company growth. Today, in order to sustain an advantageous position in the global market, companies should focus on adopting innovative approaches together with lean and agile principles.

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Topics: Business Process Management

Office Automation - Efficient Technology or Job Loss Nightmare?

Posted by Mike Paperalt on Sep 6, 2019 12:00:00 PM

Office Automation – Efficient Technology or Job Loss Nightmare?

Artificial Intelligence (AI) and automation promise more efficient, less costly ways of performing traditional business tasks.  Is this a new era of  effortless processes and freedom from tedium or is it the prelude to job loss?  How do business bring about exponential technological changes without  disrupting the workforce and breaking their workers economic autonomy?  Interestingly, the technology that causes job loss in one sector can be the same technology that creates jobs in another sector.

Take office jobs – your typical “white collar” job -- or in a less-flattering depiction -- the typical “paper-pusher.”  Let’s face it, there are a lot of us out there.  We work in small mom and pop companies and in large corporate enterprises.  We pay invoices, analyze data, generate contracts, and so much more.  From banks and doctor’s offices to government agencies and schools, there’s an entire, and mostly invisible, “back-office” that manages the paperwork that keeps every organization going.

Does office automation eliminate these jobs?  Or does it create opportunities?  It all depends upon how you look at it...

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Topics: Office Automation, Back Office, Artificial Intellingence, Digital Transformation

How to Streamline Back-Office Functions - Start with A/P

Posted by Mike Paperalt on Aug 22, 2019 11:00:00 AM


The back office is the portion of a company made up of administration and support personnel.  These personnel do not usually interface with customers.  Back-office functions include accounting, record maintenance, regulatory compliance, human resources and IT services.  The back office can be thought of as the part of a company responsible for providing all business functions related to its operations. Even though they are "behind the scenes," back-office personnel provide essential functions to the business. The back office is an essential part of any organization. It is their roles that enable and equip front-office personnel to perform their customer-facing duties. The back-office is sometimes used to describe all jobs that do not directly generate revenue.

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Topics: AP Department Solutions, Paperless Accounts Payable

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