Go Green with Document Management

4 Reasons for June Grads to Take a Customer Service Job

Posted by Mike Paperalt on May 14, 2018 4:48:16 PM

4 Reasons for June Grads to Take a Customer Service Job

Whether you’re graduating from High School or from College, looking for a summer job or something more permanent, consider working in a call center.  It’s probably different than you think. Call centers have changed quite a bit in recent years, with a high focus on customer service.  

This customer-centric focus is a great tool for any recent grad to master…no matter what career path you end up following.  And, by the way --  demand for career customer service/call center professionals in on the rise!  So, don’t scoff at this as a dead-end job!  I know several successful sales and management professionals who started right out of school in a “lowly” customer service position and climbed the ladder from there. 

A wise man once told me that “Where you go from here is up to you!”

So, here are my top 3 reasons why a customer service job makes a great first job:

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Topics: Staffing and Employment

Manual Accounting Processes vs Automated

Posted by Mike Paperalt on May 9, 2018 5:28:20 PM

Manual Accounting Processes vs Automated

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Topics: A/P Automation

Improving the Way Organizations Do Business

Posted by Mike Paperalt on Apr 30, 2018 1:34:17 PM

Improving the Way Organizations Do Business

Visitors to our website over the past couple of months have noticed a brand-new website.  But, it’s not just the website that’s new…it’s great new solutions and expanded offerings to bring our clients even more efficiency and cost savings.  Take a minute now to check out our website.

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Topics: Business Process Services

Choosing a Document Imaging Company

Posted by Mike Paperalt on Apr 25, 2018 4:02:45 PM

Choosing a Document Imaging Company

When your business is ready to become a paperless office, the first step will be to transform your existing paper documents into digital documents.  Whether your organization is large or small, you can make use of an outsourced document imaging/scanning service for your paperless office project.  While you could attempt your paperless project in-house, most companies find that the most cost effective and efficient way to digitize documents is by using  document scanning service. Outsourcing generally gets the job done faster than relying on internal resources to find the time away from their regular duties.

There are many document scanning companies, so how do you know which one to choose?  

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Topics: Document Scanning

5 Tips for Going Paperless

Posted by Diane Mitol on Apr 23, 2018 5:24:31 PM

5 Tips for Going Paperless

The History of the “Paperless” Concept

As long ago as 1975, the paperless concept was being discussed.  In fact, in June, 1975, Newsweek Magazine published an article called “The Office of the Future.”   It was touted as an “in-depth analysis of how word processing will reshape the corporate office.”   In the article, Vincent E. Giuliano of Arthur D. Little, Inc. was quoted as saying that “1990, most record-handling will be electronic."

Fast forward to present day, and what do our offices today look like?  Is most of our record-handling electronic?  And can there really be a completely paperless office?  Or is the truth of “paperless” somewhere between row upon row of paper-crammed file cabinets and the sleek concept of the paperless “office of the future?” 

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Topics: Paperless Office

There's Still Confusion About Paperless Solutions

Posted by Mike Paperalt on Feb 7, 2018 3:09:52 PM

There's still confusion about paperless solutions! 

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Topics: Paperless Solutions

BPI Challenges (and Solutions)

Posted by Mike Paperalt on Jan 29, 2018 5:11:03 PM

BPI Challenges (and Solutions)

For many companies, approaching BPI is a bit like the parable of the blind men and the elephant.  Essentially, the parable states that the way you perceive a situation is based upon your viewpoint. 

This is particularly apropos when observing the internal workings (business processes) of any organization.  Your viewpoint depends upon the department in which you work and the tasks which you perform.  Management’s viewpoint is different from employees’. 

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Topics: Business Processes, Business Process Improvement

How to Improve Your Business Processes

Posted by Mike Paperalt on Jan 22, 2018 5:45:18 PM

How to Improve Your Business Processes

Before we start on the how of business process improvement, let’s look at the why

Changes in technology, business goals, workforce, markets and customers’ needs require organizations to continuously look for ways to improve and simplify internal processes. Organizations that regularly review their business processes maintain a faster level of response to market changes, economic changes and customer preferences.   By improving your company’s ability to respond to changing or unexpected events your company is in a far better position to weather unexpected storms and to take advantage of unanticipated windfalls.

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Topics: Business Process Improvement

Six Features that Make ImageSilo Great

Posted by Mike Paperalt on Jan 15, 2018 5:18:58 PM

Six Features that Make ImageSilo® Great 

If you ever wondered why Paper Alternative Solutions settled on ImageSilo® as our go-to-choice for document management, here are six “little” features that make ImageSilo a big success for our customers:

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Topics: ImageSilo, Cloud Document Managment

3 Business Resolutions for 2018 that'll Pay Off for Years

Posted by Mike Paperalt on Jan 8, 2018 4:08:55 PM

3 Business Resolutions for 2018 that’ll Pay Off for Years

The stock market is up; corporate taxes are down; and the economy is good.  Businesses of all kinds are looking toward growth for 2018.  The only potential downside is Too Many Jobs and Not Enough Workers, according to the Washington Post. While Fox News reports that  six-figure construction jobs are going unfilled.   Monster.com looks at how a tight labor supply, and uncertainty about how government policy will affect business.

With these and many other sources, economists and business leaders looking at potential labor shortages, Paper Alternative’s focus for 2018 is to help businesses expand productivity even when they can’t expand their labor force.  No business wants to lose out on this bull market due to labor shortages!

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Topics: Document Scanning, Office Automation, Business Process Services