Go Green with Document Management

Workforce Solutions and BPO

Posted by Mike Paperalt on Sep 24, 2018 3:29:00 PM

Workforce Solutions and BPO

Traditionally, solving workforce shortages has meant one of two things:  (1) hiring temporary help; or, (2) hiring new employees.  Today, the term “workforce solutions” has evolved to include a new alternative, specifically:  Business Process Outsourcing (BPO).   BPO is the contracting of a specific business task, such as payroll, customer service or mailroom processing to a third-party service provider.

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Topics: BPO, Staffing and Employment

How a Digital Mailroom Makes Your Company More Efficient

Posted by Mike Paperalt on Sep 17, 2018 4:38:11 PM

How a Digital Mailroom Makes Your Company More Efficient

Your mailroom operation is a vital part of your organization’s critical information flow. Yet, too many businesses rely on outdated, labor intensive and expensive manual processes for internal mail delivery.  This results in misdirected mail, overstuffed in-boxes and conflicts when more than one person needs to see the same piece of information.

But, there is a solution.

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Topics: Digital Mailroom

Digital Process Automation - What Is It & How To Use It

Posted by Mike Paperalt on Sep 13, 2018 1:30:00 PM

 Digital Process Automation - What Is It & How To Use It

Digital Process Automation (DPA) refers to the use of robotic software automation and artificial intelligence to streamline complex business processes by reducing the number manual processes and the amount of human involvement required to complete a task.  DPA deals with event-driven core processes that can be broken into repeatable steps.  It is the next logical step in Business Process Management (BPM), driven by organizations’ needs for digital transformation in order to stay competitive.

Forrester Research states: “As organizations undertake digital transformation efforts, an important realization emerges: process matters. Investments in beautifully designed web and mobile experiences won’t move the needle unless application development and delivery (AD&D) professionals ensure that the processes on the back-end align to support a true end-to-end customer experience.”

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Topics: Business Process Automation

Why You Shouldn't Scan Documents

Posted by Mike Paperalt on Sep 10, 2018 3:40:00 PM

Why You Shouldn't Scan Documents

It might sound counter-intuitive for a company that calls itself "Paper Alternative Solutions" to publish a blog post telling you not to scan documents, but stick with us for few minutes, and you'll find out why...

Despite the decades-old promise of the "paperless office," there are still plenty of paper documents that are created and distributed.  Moreover, the information on that paper -- be it a form, an invoice, a student or patient record, or an unstructured document like a letter -- needs to be captured accurately and made accessible to the people who need to use it.  

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Topics: Document Scanning, Document Management, Document Archival, Document Capture

Labor Automation 2.0 - Robotic Process Automation (RPA)

Posted by Mike Paperalt on Sep 6, 2018 11:00:00 AM

Labor Automation 2.0 – Robotic Process Automation (RPA)

It used to be that when we talked about labor automation, it meant automation of traditional “blue collar” jobs in manufacturing facilities and factories.  Today’s labor automation is a whole new breed – what we call Labor Automation 2.0 – and it’s taking place in “white collar” offices, businesses and organizations around the world. 

Labor Automation 2.0 means that any work process that is definable, repeatable, and rules-based can be mapped out and assigned a software robot or “Bot” to manage the manage the execution of that process, just as a human would. It is also called Robotic Process Automation (RPA).  

RPA is separate and distinct form an organization’s IT structure.  It is not another business application.  Rather it is a substitute for a human worker to operate business applications.

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Topics: Business Process Automation, Robotic Process Automation, BPA, RPA

ImageSilo ECM -- Why We Recommend It

Posted by Mike Paperalt on Sep 3, 2018 3:59:00 AM

ImageSilo ECM – Why We Recommend It

We’re big on using methods other than paper to keep your business organized.  That’s why we chose our company name:  Paper Alternative.   But, here’s the thing… there are many different alternatives to paper…and we’re not talking papyrus or stone tablets...we’re talking about modern Cloud technology and electronic data plus process automation

It's Not Enough to Simply Store Documents in the Cloud

Process Automation, enabled by the Cloud, is the next important step for IT innovation.  Process Automation reduces or eliminates manual effort, enabling organizations to schedule and control repeatable activities anywhere, anytime—more easily than ever. 

The challenge is finding the right provider and right technology to: (1) put your business in the Cloud; (2) automate processes; and, (3) give you the ROI you’re looking for.

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Topics: ImageSilo

Document Management vs Records Management vs Content Management

Posted by Mike Paperalt on Aug 29, 2018 10:42:00 AM

Document Management vs Records Management vs Content Management

This is an update of an article published by Paper Alternative in February, 2017.  It's also the most popular post we've ever published.  Apparently a lot of people are confused about the various terms that are used – document management, records management and content management.

When you need a better way to organize and manage essential business information, we invite you to refer to this article.  You need to know what each of these is before you can decide which of them you need. Bookmark this article for future reference.

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Topics: Document Management, HR Records Management, Information Management Services

Why Your Small to Mid-Size Business Should Automate

Posted by Mike Paperalt on Aug 27, 2018 1:03:00 PM

Why Your Small to Mid-Size Business Should Automate

No matter what business your company is in, if you’re a small to mid-size business, then you’re concerned with three things: 

  • operational costs
  • profit
  • competition

While large corporations also face competition and monitor costs and profits, a change in any one of them doesn’t have the same impact that it can have on smaller companies. 

Small to midsize businesses compete not only with each other, but also sit squarely in the shadow of larger, more powerful companies.   In order to succeed in the face of this type of competition, an investment in process automation helps small to mid-size businesses control costs, accommodate growth and compete in changing marketplace.  Put simply, in order to remain competitive, you need to automate before someone else automates you out of business. 

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Topics: Office Automation

How BPO Companies Aid Corporate Strategies

Posted by Mike Paperalt on Aug 22, 2018 4:09:00 PM

How BPO Companies Aid Corporate Strategies

Does your corporate strategy include BPO?  If it doesn’t, then now might be the time to include BPO as part of your strategic plan.  A forward-looking strategy is vital to the success or failure of any business and BPO provides the flexibility to respond to future unknowns and global market demands.

What is BPO? 

BPO or Business Process Outsourcing involves off-loading specific business functions and responsibilities to a third-party service provider.  BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting; and front office outsourcing which includes customer-related services such as client outreach and customer life-cycle management.

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Topics: Business Process Outsource (BPO)

Robotic Process Automation for Business

Posted by Mike Paperalt on Aug 15, 2018 4:53:42 PM

Robotic Process Automation for Business

Sometime over the past couple of years, what used to be called Business Process Automation (BPA has morphed into Robotic Process Automation (RPA).  So, just what's the difference between the two?

BPA includes technologies such as imaging (scanning applications that help convert paper documents into digital files) and workflow (automatically routing documents from one step to another in a business process).  Sometimes BPA includes integration of tasks between applications, requiring the assistance of a programmer.  

The global market for RPA technologies will reach $8.75 billion by 2024.

~Grand View Research

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Topics: workflow automation, Business Process Automation, Robotic Process Automation

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While we've retained our original blog name about green document management (think paperless!), Paper Alternative Solutions has expanded to do so much more.  From people to processes, and beyond... we help business move ahead and save money.  

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